Yeah, the proportion was not initially correct for the final size she wanted. In situations like this I just use the crop tool. Set it for the final settings you want then use the tool.
I just sized it for the largest dimension and let the width be slightly undersized. I did convert it to GIMP’s .xcf file format (scalable) and then exported it into .jpg and .png formats. She e-mailed me the original file and then sent one that was scaled. So I did it twice. Doubt there was any appreciable difference in output quality.
Did you ever use ImageMagic? It is a very powerful command line image processing program. I used it daily for 5-1/2 years.
On one occassion, I resized 40,000 images and thumbnails in one evening with it. Started it some time after 5:30 PM and when I came back to the office about 4:30-5:00 AM it was finished. It took original image sizes and shapes which varied and converted the size and dpi to a standard format for the web.
I maintained color and black and white images for print and different formatted version for the web.
It was absolutely amazing how efficient that was. And it was open source. My niece’s husband works for the Navy, was surprised to find that they use it too.
If you do quite a bit of enlarging and reducing, I find Ben Vista Photo Zoom Pro and Alien Skin plug-ins to be far, far better than any of PS's "Image Size" options.