i had a ‘93 Lincoln Continental for a few months where EVERYTHING broke...not the ball joint thank god but the air suspension and everything else.
Ford was no help.
ugh
bought a jap Infiniti after that nightmare.
Of course, that's what any normal business would do. If Tesla had done the same there'd be no story here. But telling somebody a busted ball joint on a practically new car is "normal wear" and that the owner's going to have to pay for all or even part of the repair, then requiring a signed NDA, is unbelievable.
"In more fairness", in 1989, I had a Toronado, which took me to a beer joint, and a painted angel broke my balls. Ford did not replace them, but I recovered.
I remember an article, long ago in the Readers Digest, wherein a motorist had an axle break. It was a Rolls Royce, and he notified the company and ordered a new axle. Rolls replaced it free of charge, saying it could not possibly charge him to fix an axle, since Rolls Royce axles do not break.