My 3 year old Samsung 64 inch plasma 3D just stopped working because the main power board died. Took to the repair shop and found out the TV is obsolete and parts are no longer available. I’ve been working /fighting them for a month to replace it.
I paid $3,500 and their first offer was $481.19 and I told them I would put it out by the street with a sign on it not to buy Samsung. They have now agreed to replace it with comparable new model.
Good for you. Glad they are doing that for you.