[Bigg Red]

This problem just started recently. Could you please explain why in terms that a techno-challenged old lady could understand? Thanks.

[csvset]

I'm not qualified to explain the reason for that the characters are displayed that way. There was a discussion about it a week or so ago.

I believe folks were speculating something about the way that the software is interpreting the characters.

Wish I had a better explanation.

[ETL]

This problem just started recently.

Not true. It's been going on for years, I think on and off.