Corporate uniformity always touts that it is cheaper, has less wastage, and that customers prefer uniformity over local variations.
While they have some arguments with this, the flip side is also true. Uniformity also means a loss of quality, an inability to exploit local bargains, a very dedicated clientele, and lower customer satisfaction.
Some years ago an interesting paradox happened in city planning. Cities wanted to have family friendly business districts with locally owned stores and a more leisurely pace. The problem is that this is exactly where national retail franchise chains want to be as well.
That is, the corporate chains crave to be surrounded by small, locally owned businesses, not other corporate chains. But *all* the corporate chains want this. And are willing to fight in court to not be excluded, and they have very deep pockets.
And once there is an opening, the corporate chains fight to take over the space of the small, locally owned businesses, pushing them out, and end up turning what had been a pleasant place into just another decaying, dirty corporate chain clog, full of unhappy minimum wage employees, and with an emphasis on “buy then get out, rush, rush, rush!”
Which is exactly the opposite of what was wanted.
**Corporate uniformity always touts that it is cheaper, has less wastage, and that customers prefer uniformity over local variations.**
Seems to work for Chick-Fil-A.