I'm talking above and beyond. I got no questions about choosing my own repair shop, no questions about their estimate, understanding about there being no police report. I have minimum rental coverage, yet they paid for the full time taken on the repair.
There are companies that appreciate long-term consumers who they have a good relationship with.
I’m sure they do, but I’ll say, I’ve never found insurance companies to be difficult with that stuff. Not that I’ve had a lot of claims.