Apple holds a bigger market share over Samsung now, in the USA. And with our free market system in the USA, the customers give Apple those kinds of profits because it represents value to them. That’s how a company like Apple knows they’re “doing the right thing” by their customers ... those customers give Apple their money. “Money” is the “clue” for a business that they are doing the right thing ... :-) ...
Another less tangible way Apple knows they are doing right by their customers (as MONEY and PROFITS are primary) ... is by way of the customer satisfaction ratings. Apple has one of the HIGHEST customer satisfaction ratings in the industry.
It sounds like Apple is doing quite right by their customers ...
I see. They are making the most profits of any of the smartphone makers out there with only about 12% of the market. Doesn’t sound like they’ve convinced much of the world to buy IPhones but that doesn’t matter because their fans are happy being gouged. Their relatively small dedicated customer base pays more than they probably should for a product so that Apple can have the largest profit share; now those are dedicated fans. I’ve dealt with apple products and the so-called apple geniuses at the stores and from what I have seen the only genius in the mix is their ability to convince so many people that their products are worth the exorbitantly inflated prices.