When I got the gift card last Christmas it included several free upgrades but the price was still extremely high.
As luck would have it, I got a mailer in the mail along with ads from several other companies. I got to looking at it and I had paid just about exactly twice what their mail offer was and that was after the upgrades.
I phoned and asked for replacement or at least get the same deal they offered everyone else. Their warranty which I had never used, simply said they would either replace or refund for any reason at all.
They refused to do anything and eventually offered me a $10 coupon which would have been worthless.
One of the worst customer service operations I have ever dealt with and I will never deal with them again. I also intend to tell everyone I can to not deal with them either.
I did a bit of research on the internet and found that my experience was typical. Apparently at one time they were much better but they have always been way over priced.
Omaha is overpriced, even on sale.