There’s a company in Tulsa that is doing fantastic ... with its workers and with its business! It’s QuikTrip. It’s the best convenience store/gas station I’ve seen anywhere in the USA. They are amazing!
And the workers there are doing fantastic ... as they get $30,000 a year, with the manager of each place getting $70,000! They all get full benefits from the company.
Now they are a true American company and quite the success story!
They are in Kansas City also. And you’re right, there is no comparison to any other convenience stores.
I have a QT next to me and it does tremendous business. They undercut everyone on gas prices and I can get a 32oz refill for 70c. The flatbreads are good as well.
The workers are very polite, much like Chick-fil-A.
I noticed at Wal-mart, they have a lot of employees in the superstore, but they are not burning any rubber stocking or helping customers. I wonder if they paid more, but increased quality of the employee, if they would reduce labor costs. I think Wal-mart problem is they expanded so fast they sacrificed employee quality. (As a side note, the employee part of the McDonald's operating plan is what made the franchise a successful business model. High growth destroyed this part of the model.)
I hope QT maintains the employee part of the business model.