[CityCenter]

Maybe the problem is management in the sense that many people who work in retail do it with little previous work experience. They don’t understand the concept of manager and subordinate.

[ravenwolf]

Maybe the problem is management in the sense that many people who work in retail do it with little previous work experience. They don’t understand the concept of manager and subordinate.

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Probably so, I believe people should work up to the management position therefore being familiar with all aspects of the business.