I get home from work at 7:00AM and discover that the unit is not running. I did a voltage check at the output wires of the thermostat and found it barely registering. I changed the batteries and "Presto", the system was fixed. I stopped payment on our credit card and sent them a $100 check for their response labor. Their supervisor came out to argue the refusal to pay. I called their bluff and told them to "remove the parts they installed and put the old parts back in". The supervisor called the technician and asked him if he replaced the thermostat batteries?, and he said "no". He apologized and left.
Your point is a great one! Once a year, change all of your batteries in the house.
> The repair guy came out and charged my wife $2,400.00 for a relay contact and capacitor kit.
And you thought mechanics were bad...ouch! I’d contact the BBB, the AG Consumer Protection Diivsion and write a review online about that one...any competent repair tech should’ve known to check the batteries first...