Leadership is the key to everything. Quality, Profitability. Safety. you name it. When it’s good, there is a great leader behind it, when it’s bad look at the leadership, walk it back, and you will have your answer.
FYI: love fall. looking out the window at a steady rain over a towering tree stand. Bits of red yellow orange dotting the view. Coffee.
If he pulled the trigger then he didn’t “accidentally” fire the gun. They are designed to work that way.