But who’s going to bag it and deliver it from the prep area to the customer? Or deal with folks who get the wrong thing? There’s still going to be a need for someone up front. Maybe not as many as there were, but there’s still a need. I like the idea, though, no more cashier to screw up my order. McD’s is the worst for that, except one store. I’ve never had a wrong order at the store near my work. Of course, I’ve only been there maybe 10 times in 9 years.
They will probably still have a expediter as before.
Last person on prep line can just bring it to the counter (”Order #239!”).
This won’t replace all minimum wage jobs, but will devastate the order-and-payment taking clerk jobs.