[grania]

Sometimes the calls from “credit card services” are legit. My credit card company is very cautious and they’ll call to confirm unusual activity.

[TomGuy]

Sometimes the calls from “credit card services” are legit. My credit card company is very cautious and they’ll call to confirm unusual activity.

Same with my major CC service.

Several years ago, one Saturday morning, they called to ask me about some suspicious charges -- airline ticket from Turkey to Dubai and a similar ME airline charge. The 2nd charge sparked a 'hold'.

From my credit card history, the CCS could tell that I was not a ME frequent flier. They cancelled the card number, sent me a new card & number. I was not charged for the suspicious (fraudulant) charges.

[laplata]

Sometimes the calls from “credit card services” are legit. My credit card company is very cautious and they’ll call to confirm unusual activity.

---

I’ve had a few calls from my Credit Union regarding what they thought was unusual activity on my Debit Card. I thanked them.

[moovova]

“Sometimes the calls from “credit card services” are legit. My credit card company is very cautious and they’ll call to confirm unusual activity.”

Same here, and they’ve (Barclay’s) caught some doosies. BUT...

If they leave a message, I don’t call back on the number they leave in the message. I start with the 800 number on the back of the charge card itself. Takes longer, but I start asking for the fraud detection unit...gets me there eventually.

IF I answer the phone and talk to a real person, I get a reference number and tell them I’ll call back...and call back with the number on the back of the card.

One thing...I ALWAYS thank them for looking out for me (even if it is a nuisance to deal with).

We also get online/email notification when something strange happens account-wise. Helps to confirm it’s a real deal call.

[KarlInOhio]

Every time that has happened with me, the bank used their real name in the called ID. I ignore any call that is just listed as "toll free caller", "Ohio caller" or another state name "caller". And if they spoof my own number I know right away that they are crooks.

Back in the day of public phones, I used to keep track of telemarketers who annoyed me just to call their 800 numbers from a whole bank of pay phones which cost them a lot more than calling from home. Then many started to automatically reject pay phone calls which ended that front on my war against telemarketers.