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After HealthCare.gov, White House creates team to solve tech problems
Modesto Bee ^ | 8-11-2014 | ANITA KUMAR, MCCLATCHY WASHINGTON BUREAU

Posted on 08/11/2014 7:07:27 PM PDT by Citizen Zed

The U.S. Digital Service, comprised of a small team of digital experts, will collaborate with federal agencies to make websites more consumer friendly, to identify and fix problems and to help upgrade the government’s technology.

Mikey Dickerson, the former Google engineer who helped fix HealthCare.gov after a disastrous launch will be the administrator of the U.S. Digital Service and deputy federal chief information officer.

Specifically, the team will try to bring the government’s digital services in line with the private sector, collaborate with agencies to identify gaps in designing, developing and operating services and providing accountability at agencies.

The administration on Monday also released the Digital Services Playbook, which serves as a guide for federal agencies, and the TechFAR Handbook, which explains how agencies can execute the Playbook in ways consistent with the way the government must buy goods and services.

(Excerpt) Read more at modbee.com ...


TOPICS: Chit/Chat
KEYWORDS: healthcaredotgov; husseins; obamafail; unaffordablecareact
You must valk this vay!
1 posted on 08/11/2014 7:07:27 PM PDT by Citizen Zed
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To: Citizen Zed

I think they should focus on why all those disk drives keep crashing. Right after the court subpoenas them.


2 posted on 08/11/2014 7:11:16 PM PDT by DManA
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To: Citizen Zed
Mikey Dickerson, the former Google engineer who helped fix HealthCare.gov...


3 posted on 08/11/2014 7:12:00 PM PDT by Talisker (One who commands, must obey.)
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To: Citizen Zed
Digital Services Playbook

A.K.A: Official Answers To Use When Digital Services Aren't Working.
Why did they not fix these problems before they rolled it out in the first place?
Besides, you can not fix with software what's broken in design.

4 posted on 08/11/2014 7:17:53 PM PDT by BitWielder1 (Corporate Profits are better than Government Waste)
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To: Citizen Zed

“It was a glitch, I tellya! A glitch! That’s what us tech guys call it!”


5 posted on 08/11/2014 7:19:52 PM PDT by Billthedrill
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To: Citizen Zed

Why gold-plate this rotten egg?


6 posted on 08/11/2014 7:20:10 PM PDT by oldtech
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To: Citizen Zed

Why gold-plate this rotten egg?


7 posted on 08/11/2014 7:20:18 PM PDT by oldtech
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To: Citizen Zed

I just hope they’re wise enough to have the gaggle led by the inventor of the internet, the esteemed former Vice President, Al Bore.


8 posted on 08/11/2014 7:20:21 PM PDT by Rembrandt (Part of the 51% who pay Federal taxes)
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To: Citizen Zed

Those idiots can’t create simple web site for a billion dollars...wait, neither can Charter Communications. Oh, well.


9 posted on 08/11/2014 7:36:58 PM PDT by CodeToad (Romney is a raisin cookie looking for chocolate chip cookie votes.)
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To: Citizen Zed

Too little ... Too late ... as usual with Obama and his minions.

If this had been effect while ACA website was in development ... it wouldn’t have done a bit of good. It was obviously thought up by political operatives and lawyers.

HHS had 4 years to develop this website ... BUT:

* HHS inititally thought it would only be needed for DC and maybe one or two States because almost all States would create their own Exchange. Then 36 States decided not to develop their own Exchanges; that meant that the Federal Exchange had to be tailored to create a different version for each State, and handle almost 100 times the number of users. So size and complexity increased by two orders of magnitude.

* Instead of releasing the Rules for the Exchanges 2 years before deployment date (October 2011) as originally planned, Obama’s White House postponed release of the Rules even for comment until after the Election in November 2012 so that the Republicans wouldn’t beat the Democrats over the head with them; so, the rules were not finalized until APRIL 2013 -— only 6 months before the software was supposed to be operational.

*Moreover, HHS was fiddling with the requirements for the software during the summer of 2013 — mere months before it was supposed to be operational.

Nobody can increase complexity and size by orders of magnitude and simultaneously shrink a 2 year schedule to less than 6 months and even dream of a working delivery on a fixed due date.

It would have helped if HHS had reported in April that they were not going to deliver on time; but that is not unusual either. An interesting chapter of Barry Boehm’s “Software Engineering Economics” presents a graph of “Expected Delivery Date” for software projects from inception until delivery. I was astounded by the number of projects that, a week before delivery, still said they were going to make it on time; and then, just a week later, on the delivery date, they projected a slip of a year or more. The project managers were either in denial or lying through their teeth.


10 posted on 08/11/2014 7:50:42 PM PDT by Mack the knife
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To: Citizen Zed

N ever thought I’d see the day when somebody posted from my hometown paper. Grew up there.


11 posted on 08/11/2014 7:59:40 PM PDT by Mariner (War Criminal #18)
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To: Citizen Zed

Does their plan include data security (from hackers), data retention (complicit with government requirements for private industry), and load testing of peak capacity user access?


12 posted on 08/12/2014 6:42:47 AM PDT by a fool in paradise (CNN suppressed news to maintain their Baghdad bureau under Saddam; they just did the same for Hamas.)
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To: Citizen Zed

13 posted on 08/12/2014 6:44:17 AM PDT by dfwgator
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