“The airlines pretty much don’t give a crap about customer service and treat you like cattle.”
Customer Service does not extend to giving benefits to those who are not entitled to them. The guy was in the wrong in making a scene when the airlines refused to allow someone he was traveling with to accompany him during priority boarding. Sure, they were his kids but his kids aren’t entitled to anything just because they are his kids.
I’m curious about why the gate agent felt threatened after the Pac had boarded the aircraft unless the pac continued the confrontation after boarding.
Funny thing. Similar thread on a cruise line board about a guy who wanted to take his kids through priority boarding when they were not entitled. Kids were teenagers and one was 21.
Flying pretty much sucks these days on almost all US airlines. Crowded, dirty, full of surly tired stinky and sick people.
Add in the chance of being jailed for some petty argument regardless of who is at fault.
I hate flying on commercial airlines.