If this was your business, would you have allowed your employee to shutter it? I am a business owner and I can tell you with 100% certainty that the employee should have called the owner to complain instead of unilaterally deciding to close the store, resulting in lost revenues.
You don’t see this because you are not a business owner.
Nothing more fun then watching the late manager show up and find his/her boss standing there!
A lot depends on the dynamics of that particular business. It could be that the employee, Joe, only had the phone numbers for the gas station and maybe the manager’s cell phone. If I owned a business and had a manager to run the place I wouldn’t be sharing my phone number with every employee. Too much potential for getting dragged into minutiae that could and should be handled at the managerial level.
The manager claimed that she woke up half an hour late, yet the news story said something to the effect that she showed up an hour and a half after she was supposed to. So even if her story is true she still wasted an hour somewhere and that’s unacceptable.