[trussell]

I get NO options when I turn on the computer. If I try to boot in safe mode, it ignores that command and loads up the BSOD

[mrsmith]

Do you get the Dell logo? http://support.euro.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_300428&isLegacy=true
"Restart the system.
At the Dell logo screen, press F12.
Note:
Some systems do not have an F12 key, to access the boot options you have to press the <0> (zero) key at the Dell logo screen.

At the One Time Boot menu, press the Down arrow key to highlight Diagnostics, then press Enter to begin PSA.
Write down any error codes listed.
Use the list provided in the next section to see what the error code means... "