That being said, I'm not crazy about what I've heard. The treatment of long time employees, who after being terminated are escorted out of the store (usually by security). The apparent end of commissions to associates (in some departments), most of whom are only making something close to minimum wage. The elimination of numerous cash registers (or terminals). And of course, the continued pressure on store employees to acquire new JCPenney charge accounts.
When I add all this up, it seems the real goal of the new JCPenney isn't solely focused on transforming the retail locations at all. Instead, it appears the goal has everything to do with (promoting) an increasing presence of JCP.com.
The push to get new credit customers has been there for a LONG time. They give employees two bucks for every one they get regardless if they are approved. It’s a predatory practice in my eyes and though I do offer the card, I do not aggressively pursue or pressure customers about it.
I used to be commissions in suits and now am not. As I said they raised by hourly pay, which was $1.00 an hour less than minimum wage while commissioned.
The truth is I see absolute callousness and coldness from the top that makes me want to leave. NO loyalty from the CEO to long time employees and also none for long time customers.
We shall see, but I don’t think it’s gonna be good.