Jasmine Marks said she was trying to enjoy dinner recently with several friends at La Fisherman, located at 1935 Highway 6 South. She said the service was less than stellar; the wait staff was rude, their drinks didn’t get refilled and they didn’t receive their entire order.
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If this had happend to me, there would have been serious trouble DURING the meal. Not after. My wife has been known to get up herself and go wandering around the restaraunt asking the waitstaff if they know where the maganger is, because there is a serious problem with bad service over here.
Drinks aren't being refilled? Get up - go get the tea pitcher and fill it yourself. Complain loudly to anyone and everyone.
Now while some may think I'm a jerk, I'll let you know that we rarely have bad service. I know a secret to preventing it: The time to cure bad service is before it even begins. As soon as your waiter appears - stop what you're doing, make eye contact with him/her. Smile. A few seconds of chit-chat. Flirt even. Set the tone for a great meal from the get go. And you won't be disappointed.
There was a segment on "Fox & Friends" this morning about this story. They said the patrons complained that the service was really poor. Five is an unusually low number for an automatic "gratuity" to kick in.
Of course it could be that these patrons never tip and just claimed that the service was poor. I wasn't there.
This restaurant will probably lose more money from the bad publicity than it they had just let this party leave without paying a tip.