[Kimmers]

My husband, the computer nerd, finally gave up on the thing and ordered a refurb. to replace the dead one....

He really is not certain if happened because of the updates or there is a hardware issue.....

Good luck to you

[Abby4116]

Thanks. I am going to follow your husband’s footsteps (probably new, not refurb though). I did buy a dock so that I can access my hard drive from the laptop and it works fine.