Posted on 02/21/2010 11:45:36 AM PST by Captain Peter Blood
Hee hee hee...someone is having a pecynichgasm. lol.
We love their prices, that is what gets us there. But I have noticed that when the shelves are thin there is plenty of staff up front. When there are plenty stocking there are long lines. Being a former retail guy I often cruise around while my wife is shopping. I don’t know were all these managers are because I can never find them.
Their produce is another story, generally not very fresh and not well tended. We buy produce at a locally owned grocery store where I regularly see half a dozen (no kidding) employees working just produce on a Saturday. It is a large produce department with great super fresh selection and unbelievable service. They are even often competitive on price with WM. So we are regulars but for us it’s all about price, except when it comes to produce.
Captain, I’m curious..what are your thoughts now after reading the replies here?
Interesting thread by the way.
The answer is yes they are and it's sad in many ways. Top management has made some bad mistakes, they have put into place a system that does not allow us to staff our stores properly and most importantly we are not taking care of our customers.
The current reorganization looks to be a unmitigated disaster all in the name of squeezing costs to the detriment of everything else. That will only get you so far.
If we are not doing the real basics which is keeping our stores stocked, keeping them clean and taking care of our customers then I could foresee Wal-Mart going the way of other past retailing giants and I believe that could happen.
Well at this pint I think Wal-Mart hit it's peak a few years ago so they need to regroup and assess their future and priorities.
Captain, from reading all of the comments (and watching my local Walmart) I agree with you.
Have the very top-level heads at Walmart realized also what a mistake has been made? I can’t imagine they would continue in this course for very long with so many unhappy customers...or are they no longer concerned for the U.S. stores and just want to concentrate on continuing their fast expansion in China and Mexico?
Seems their priorities have moved to those countries maybe?
Thanks for your replies. I’m enjoying this thread.
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