[SandRat]

Arizona

Cochise County

[Leaning Right]

As part of the effort, Wanda went to the local post office to let the agency know she was living at a new address. “I was told to go online and make the changes there,” she said.

That's the problem right there. In the old days the clerk would give you the necessary paper form, and help you fill it out.

[Mears]

My rule for years has been NEVER deal with anything that is from an incoming call.

Never.