Dolores Nielsen, 91, kept an emergency savings account for years. But her hands-off approach caused her trouble. Her bank, SunTrust, declared her account dormant in April and closed the account. She's been trying since August to get her money. "I'm terribly worried," Nielsen said. "My savings have lost so much in value since I retired as it is, and it's very stressful for me." The account had more than $72,000. Dolores' daughter, Barbara, turned to Better Call Behnken for help, after trying for months to get the money and getting the runaround. She says the bank told her the state...
