I’m all for removing a lot of the human element, especially when it comes to ordering. I have a hearing problem which makes it extremely difficult to separate a conversation out from competing background noise, and there is so much background noise in today’s restaurants. Add to that the endless choices of ordering (white, or whole-wheat, large, medium or small, what dressings, toppings, etc, etc). It’s become impossible to simply tell a waitperson or microphone a simple item, no, there must be endless variation based on the waitperson’s spiel. If I could simply push a button indicating my choices, I would be much happier. Don’t even get me started about ubiquitous music and television blaring in the restaurants. Unless I order online for takeout, dining out has become a miserable experience for me.
Hey I’d rather push a button that try to scream my order to some girl who can barely speak English.