” He told me that it is common knowledge, so people work to make sure they have an advocate.”
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I think that’s even true to a certain extent in the USA.
The squeaky wheel gets the grease.
.
In Great Britain, it is a known reality.
That is totally true in this country. You *must* have an advocate if/when you are in the hospital.
The only person who does not need an advocate is a very rich single man. He will get so many sponge baths he’ll get chapped skin.