Start arresting people already. They have already committed federal crimes by not keeping paper copies. Also it is a federal crime to lose or hide any evidence that may be viewed as negative to getting to the truth.
I'm glad it was pointed out how costly this method acutally is, but what was also revealed last night is how many people it took to "train and remind" the employees about this last century record keeping protocol. I believe he said something like 2200 people. Seriously???????