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To: schwingdoc
I purchased a laptop from them several years ago. I stressed to the salesperson that I am a very active freelance photographer and a laptop is essential to my business, that I wanted warranty coverage that would protect me against anything short of nuclear war, even if I had to pay a premium for the coverage. Hey, no problem! I spent an additional $300 plus dollars for their top of the line ‘extended’ warranty. Even covered batteries!

Less than a week later I dropped the laptop and destroyed the screen. Yup, you guessed it! The warranty was useless in this case. I'm pretty sure it would have been useless regardless of what had happened to it, but never had the chance to prove my theory.

Went back to the Circuit City store, willing to pay whatever it cost to get it repaired, I really needed it. They wouldn't even take it to honor the factory warranty!

Never stepped foot in their store again. Hate to see people lose their jobs, but as for a company it couldn't happen to a more-deserving bunch of bastards. They certainly didn't give a damn about my job and how they were adversely impacting my ability to earn a living.

23 posted on 03/08/2009 9:31:07 AM PDT by jwpjr
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To: jwpjr

It sounds to me like the business model of high prices, dishonest tactics and poor customer service doesn’t work. Imagine that. Next thing you know the government will force banks to loan money to people who can’t pay it back.


29 posted on 03/08/2009 10:54:27 AM PDT by Republic of Texas (Socialism Always Fails)
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