“We’re on the same side here. I believe that retailers should tighten up return policies regarding non-defective merchandise. I like the idea of the “returner’s credit report” too.”
Lets legislate that!!!
I don't think it even needs to go that far. Most retailers can easily keep track of the names and credit cards used by serial returners, and then flag them down when they try to buy something if they have returned too many things.
A restocking fee for non-defective returns also does a lot to get rid of these kinds of "customers," or at least, drive them to your competitor instead. ;)
Let's not. No point getting the government involved where it doesn't have to be. Private industries can take care of themselves much better than the government would manage.