LL Bean will take back anything that you’re not happy with or any of their products that wear out. Boots getting a little beat up? No problem, they will happily exchange them no matter how long you’ve had them.
When my son was in college ,in Maine, he often returned shoes or boots that got a little tattered. Little did he know that in a few years he would head up one of their marketing departments.
I bought my grandson a pair of shoes from Bean this past fall. After wearing them for a few days he complained that they hurt. I called their customer service department and the woman said that it sure sounded like he wasn’t a happy customer and to please return them.
Is that why their prices are so high?
I’m sure LL Bean charges enough in the first place that they “insulate” themselves from the “wardrobers”. But then, LL Bean’s customer base isn’t likely to have many of those types in the first place..........
I knew a couple, now deceased, who would take back fishing poles and similar items at the end of the season, to Wal-Mart, saying they were defective and corroded from the salt water!...............