Hey, stop bashing the CA DMV! Actually, I have never been able to figure this out. Is there a federal law that DMVs have to be the worst places in the world? Are any of them any good?
If you typical DMV were a business, it wouldn't last a month. I would love to have McDonalds or Wal-Mart or someone (who wants happy customers and a profit) run those things.
Well there's a secret DMV office in the Capitol in Sacramento meant for legislators to call with those really difficult constituent problems. They also take care of DMV stuff for the elected officials and staff. There's never any wait there if you know how to get in ;-)
Actually, for one brief shining hour (or that's how long it felt like), the Massachusetts (yes, I kid you not!) Registry of Motor Vehicles was great -- in and out in 10 minutes. Then the guy who had been appointed to run it (Grabauskaus?) during that time left to run for state treasurer, I think it was. His chair wasn't cold before the Registry reverted to type.