[television is just wrong]

I called the corporate office, and complained about it. They said they were making sure I got what I paid for. Why then is the position called Loss Prevention.


They dont' care about me, they care about themselves and loss prevention. Must they lie??????

[craig_eddy]

Sounds like you need a new place to shop then. I shop online almost exclusively (with the exception of fresh food) and have never had the FedEx driver search my boxes. Plus I get great customer service, not snotty customer disservice.

[NonValueAdded]

making sure I got what I paid for

The unspoken part end of that sentence is "and only what you paid for." They can ask you to voluntarily consent to a search but anything stronger is done at their own risk as you can always sue.

[Terabitten]

They said they were making sure I got what I paid for. Why then is the position called Loss Prevention. They dont' care about me, they care about themselves and loss prevention. Must they lie??????

They didn't. They were making sure you got what you paid for, and NOTHING ELSE. That's why it's called Loss Prevention.