Free Republic
Browse · Search
News/Activism
Topics · Post Article

To: G.Mason

http://www.tampatrib.com/MGBK6Q0HRGE.html

Pitts, local human resources manager for GAF Materials Corp., called the Wal-Mart Supercenter at 11110 Causeway Blvd. in the morning to order 520 holiday gift cards for employees. The white, female worker who normally did the task was on vacation. The company had spent about $50,000 a year on gift cards at the local Wal-Mart for several years.

Store employees assured him it wouldn't be a problem. The roofing system manufacturer gave Pitts a check for $13,600, and he left to pick up the gift cards.

Pitts, who wore khaki pants and a button-down dress shirt, arrived at the Wal-Mart customer service desk about 1:15 p.m. and found the cards ready.

But first, he was told, managers needed to verify the check.

Pitts gave them his GAF business card, driver's license and numbers to Citibank, GAF's bank. The company's accounting supervisor told Wal-Mart over the phone that the check was good. GAF, based in Wayne, N.J., is the nation's biggest roofing systems maker, with $1.6 billion in 2004 revenue.

At least two black clerks watching the situation told Pitts he was being subjected to such scrutiny because he is black. They told him other companies made similar purchases that day without such interrogations.

Pitts got upset and demanded the check back, but store managers told him they were struggling to verify the check.

Hillsborough County sheriff's deputies arrived, responding to a call from store managers about a possible forged check.

Pitts said one of the officers grabbed his arm, causing him to pull away.

"I said, 'Are you going to arrest me?' " said Pitts, 34. "I was scared."

Within minutes, officers had reviewed the evidence, returned Pitts' check and left.


13 posted on 12/04/2005 3:53:13 AM PST by Reform4Bush
[ Post Reply | Private Reply | To 7 | View Replies ]


To: Reform4Bush
My goodness, don't let the cheerleaders here read this. They hate eating crow without ketchup on Sunday morning.
18 posted on 12/04/2005 3:56:31 AM PST by cynicom
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
With all due respect ... that url was not referenced in the original post.


"At least two black clerks watching the situation told Pitts he was being subjected to such scrutiny because he is black. They told him other companies made similar purchases that day without such interrogations."


What's wrong with that picture? Don't anyone hurt themselves trying to figure that "reported" statement out.





31 posted on 12/04/2005 4:08:23 AM PST by G.Mason (Others have died for my freedom; now this is my mark ... Marine Corporal Jeffrey Starr, KIA 04-30-05)
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
but store managers told him they were struggling to verify the check.

Stupid! What is there to struggle with? They talked to the companies accountant! They have tele-check or some system that can run the check through to see if the account is good for it.

And I am a Walmart fan. Walmart as a company didn't do this, stupid employees did.

33 posted on 12/04/2005 4:09:23 AM PST by listenhillary ("Mainstream media" is creating it's own reality~everything sucks)
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
Pitts said one of the officers grabbed his arm, causing him to pull away.

If true, the one officer isn't the sharpest knife in the drawer. Of course by this time the buyer could have been quite agitated.

45 posted on 12/04/2005 4:17:59 AM PST by listenhillary ("Mainstream media" is creating it's own reality~everything sucks)
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
The white, female worker who normally did the task was on vacation

Well, there you have it. Another case of a beaten down, exploited Wal Mart employee without benefits or even a wage allowing her to survive.

86 posted on 12/04/2005 4:53:34 AM PST by Mr. Bird
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush

Gee, the first article was crap compared to that paragraph you posted, which made things much clearer.


116 posted on 12/04/2005 5:50:33 AM PST by Flightdeck (Longhorns+January=Rose Bowl Repeat)
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
Thanks for the update!

Based on this additional info, I would have fired the managers who called the police, The Customer Service Manager, if present, AND I would have fired the 2 black employees who told Pitts he was being discriminated against.

Why? The managers: a) lost a BIG sale & angered a valued customer, b) called police without any threat of violence or knowledge of fraud or theft. This is NOT management! Fired!

By definition, the Customer Service Manager failed miserably here. Fired!

The 2 black clerks were gossiping at best, certainly NOT helping the situation, & were not acting in the interests of their employer. Fired!

As to you Walmart bashers, this kinda stuff happens all the time in the business world. Anyone who works in a sizable business knows of other employees who are ignorant & bigoted. My wife worked with a woman who was banned from talking to customers because her foul mouth would make a sailor blush!

It's not right, but it DOES happen, & not just at Walmart!

The ID & check verifications with the bank & GAF were legitimate checks. A smart manager would have invited Mr. Pitts into his/her office for some coffee & a pleasant chat while the verifications were made by another employee.

Message to ALL retailers: I realize you don't want to pay diddly squat to your front-line employees, but at least emphasize customer service in their 15 minute training period.
118 posted on 12/04/2005 5:57:59 AM PST by Mister Da (Nuke 'em til they glow!)
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush
The white, female worker who normally did the task was on vacation.

My guess is that had she not been on vacation, this wouldn't have happened.

Why is it so hard for some people to accept that, yes, there is still racism in the U.S.? No, Wal-Mart as a whole is not at fault, but, yes, I think they did treat this guy like this because he is black.

120 posted on 12/04/2005 6:00:59 AM PST by B Knotts
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush

Everything was okay until the two black employees told Pitts he was being discriminated against. He then demanded the check back but did not say why, probably to protect the two employees. This action caused the store to believe that the check might be forged. The timing on when the store actually talked to the GAF accounting department, before or after police were called, would say alot.


145 posted on 12/04/2005 7:20:11 AM PST by RGSpincich
[ Post Reply | Private Reply | To 13 | View Replies ]

To: Reform4Bush

Walmart is at fault here. But why didn't he just use his Citibank visa or MC to order them online with trackable delivery instead?


170 posted on 12/04/2005 12:18:10 PM PST by marajade (Yes, I'm a SW freak!)
[ Post Reply | Private Reply | To 13 | View Replies ]

Free Republic
Browse · Search
News/Activism
Topics · Post Article


FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson