[CarrotAndStick]

Concorde was quality...in comparison, regular airlines were 'cheap'. Guess which won the race?

[StolarStorm]

Actually Concorde was killed because they let the quality decline dramatically. The planes were getting very old and unsafe. The cancellation of all concorde flights actually began after after Air France's concorde crash.

There certainly is a place for 'cheap' but many companies are finding out that you don't outsource critical functions... doing so is a killer. Cheap or not, if the job doesn't get done... you've just thrown away good money. At least in software, that is starting to become understood by CIO's.