The Orthodox do nto reject the state of eternal disocmfort experienced in the state of eternal separation from God. And I would agree that no words can convey the ogrror of that state of separation.
But, as Orthodox Christians we concentrate on God's salvific message because it applies to those who are in His Church. We can only pray that those who are not in His Church would come to Christ before it's too late.
Why do you think Jesus Himself taught so much on hell?