[templar]

... there is a simmering rage in the coffee shops,bars and workplaces around my area and I'm sure it's the same all over the U.S.

I have a friend that's a bus driver. From what he says that 'simmering rage' is pretty prevalent on the busses too.

[Myrddin]

I just heard a great way to deal with simmering rage and boring days. Call the toll free support lines of those companies that have outsourced. Every call that is answered is charged a fee. You don't have to conduct a lengthy conversation with the support person.