I meant no slam on the FR staff, but as with any new changes, in any business, it's always wise to anticipate issues that will come with the change and address them BEFORE the change is made.
It makes acceptance of the change easier to understand and avoids resistance.
Glad some folks like the change, but looks like most don't.
Can't help but wonder if better planning and advanced anouncement of the change would have resulted in more positive reactions.