[DeckTheHallsHolly]

Taking it a step further to the "out there" situation...If he had called and checked to see if the agent was scheduled to fly. How could they know if this guy was the real agent. The real agent could have been in the trunk of the car dead. The guy could not fill out the paper work, copped an uncool attitude, and he had a gun. I think the agent ID was questioned but was kicked off for just being a jerk. I am with the pilot. This guy sounds like a care of Air Rage with a Gun.

[DeckTheHallsHolly]

care = case