How many LQBTQ customers does Chick-fil-a have compared to their total customer base? You telling me that you can’t get by without them? And that assumes that if you are LBGTQ that you won’t eat what you want to because of a minority of activists. If you give into crying kids they never will grow up.
CFA may be looking at those few venues from which CFA has been banned due to its Christian base. CFA may now be allowed to set up in those places but overall it will be a loss to profits and sales. Getting good good press from the screaming fictioneers might seem socially worth the inevitable downsizing of the company but CFA won’t even get that. In the PC world there are no forgivable thought crimes if you have not been not born into the PC religion.
My guess is that since they've been refused the right to set up in some airports and college campuses, and their first store opened in the UK was thwarted when the building owner refused to renew their lease, that their desire to expand internationally and into areas denied them in the US is the main motive behind these decisions.
But what it can cost them among their US customer base is the same regardless of their reasons for stopping donations to Christian oriented organizations.