A flight crew who was needed for a flight the next day was delayed due to in-climate weather and was needed for a flight leaving the destination airport the next day.
So yeah, employees just showed up without reservations at the last minute.
A flight crew who was needed for a flight the next day was delayed due to in-climate weather and was needed for a flight leaving the destination airport the next day.
So? United was being either cheap or lazy. Take your pick. Either is not acceptable.
Most likely they didn’t want to offer a voucher for more than the IDB fee. They could could have easily upped the composition until they got volunteers. That they did not is the other story here, IMO.
No other service industry operates in this manor. Time for United to own up and stop protecting their management and front line employees who erred.
Put them on the bus