[Paladin2]

Now that most x-rays a digital, yop should get an emailed copy.

Then you could start with the meta-data; like is that really an x-ray of you and the appropriate area of interest? Is it in focus? At proper resolution? etc.

[null and void]

All they sent him was a short text file.

Yes, he should have gotten a digital image, he got a written paragraph.

Trust us...