Newt contrasts he and Cain, after Cain asks for his perspective having been in DC and now out of the bubble.. Says Cain was in private sector then drawn into government service. Newt was the reverse.
Newt notes Cain has to serve the customer to stay in business on a daily basis.
Newt convinced best practices in real world can be brought into governemnt to revolutionize it.
not gonna happen