No, what the manager “had” to do was to restrain himself, and if he suspected that the person was shoplifting (which he even admitted that he didn’t), then he should have written down the license plate, and called police (which he also didn’t).
“No, what the manager had to do was to restrain himself...”
You are still talking legally, while I have explained repeatedly that my primary concern is moral and practical. a little slow? Whatever. Have fun being outraged.