I called up and argued that I drove through a high speed lane, but they insisted there were no high speed lanes on the Tappan Zee. I just threw out the letter and ignored them.
I got a letter a few weeks later, stating that their billing department had been unaware that high speed lanes had been installed on the Tappan Zee and we could ignore the prior threatening letters. No apology, naturally.
I wonder how many millions they spent harassing tens of thousands of their customers (this was Christmas Day traffic after all!) before somebody bothered to check about the high speed lanes. I'm sure nobody lost their job over it.
But they have a government-subsidized, money-losing monopoly, so I don't think any of them give a crap. Their bloated paychecks clear, and that's all that really matters.
Go ahead .. tell us how you really feel
My sister got a ticket from one of those EZ Pass cameras in NJ on her way up to Maine last summer. She didn’t remember going through one, but said she tossed the money in all the baskets along the way.
Anyway, she got this envelope in the mail from EZ Pass, thought it was some kind of promotional thing and just tossed it aside for a while. We had talked about getting one for our trip up north next year.
When she finally opened it, it was a $25 ticket with photo. It also said that if the ticket wasn’t paid by a certain date, the fine would be an additional $200. As it turns out, she opened the envelope 2 days past the due date.
She called the number on the ticket and talked the gal into waiving the ticket, but had to send a check for the 35 cents. Those idiots returned it to her because she didn't write her plate number on the check, even though she sent it along with the ticket. She had to write the number on the check and re-send it!