LL Bean's is not at all a lefty organization and the family members are most certainly not lefties. I suspect if they got enough complaints, they would take them very seriously.
I agree with Kolokotronis. Plus, you have to give Bean kudoes considering that it's based in Maine, not an easy place to be conservative or even pseudo-conservative. Bean's got good quality products (which usually seem to last forever), and a great deal (not all) is made in the USA. Those are some of the reasons why I wanted to give them a chance first.
Granted, these replies are probably form letters.... but I don't know of any company that instructs its P.R. people to craft individual responses to dozens/hundreds/thousands of inquiries on the same subject. As was suggested, Bean is probably one of the companies that takes its customer inquiries fairly seriously.
We understand that the Gorman Family has very little control of the new LLB's nowadays, and it is not the outfit that it used to be by a long shot.
Just last week spoke with a fellow who used to work there; he says it's all big city liberal yuppie wonks who run it now, where employees are merely expendable commodities / chattel, and the bottom line is god.
Some folks have taken to calling it the "Pine Filenes'" and you won't find much of the clothing or other merchandise made in the USA any more.
That's a pity too; it used to be a really neat place to shop.