At a certain point, you will hear this message: "The safety and well being of Florida's most vulnerable citizens is very important. Persons making reports in good faith are not subject to prosecution. Intentional false reporting is a violation of FL law."
This is when you need to carefully consider if you truly believe this is abuse or neglect.
You will be asked a number of questions on this long form -- all allegations are truly taken seriously! Most of us know those answers from our visits to the http://www.terrisfight.org website (address of victim, age, what your concerns are). Some I didn't know (phone number of facility).
The person taking the information was businesslike but sympathetic ("trained counselors" take the calls).
I am convinced that a precious citizen of the state of FL is being abused -- so I made the call. I'd expressed my concerns to the governor, and he said he's concerned, too, so I figure I'm in good company.