Never had anything close to that type of experience with Spirit and Ive flown on them for about a dozen flights this year. In fact when they did change my itinerary from nonstop to segmented they not only notified me multiple times but allowed me to change to a nonstop new itinerary for free. Spirit gets a bad rap but I’ve never had a bad experience with them. Not to mention if you pack light flying is extremely affordable with them. I’m sad to hear they’re going bankrupt. The other budget airlines such as Frontier have very limited routes.
American airlines service is not much better and is typically twice the price
Indeed, spirit ran the cheapest service on the route on our itinerary.
At least when tix were booked far in advance.
The airlines at the neighboring boarding counters saw the stranded spirit passengers and sprang immediately to help us all. (Since there were no spirit employees in the terminal). They got me on another airline’s flight in time for me to give the funeral eulogy I’d been asked to deliver. However, the last- minute alternate tix etc added over $2000 to our expenses. A fine example of the wisdom of carrying a couple credit cards even if you have no plans or foreseeable needs to use them.