She took someone with difficulty breathing to an urgent care instead of an ER?
Many times they are very similar, especially if you are a walk-in, or need a same day appointment.
The pace may be faster in an E-Room, but not always by much.
One difference, Urgent Care might turn a patient away if they have zero insurance or ability to pay.
I don’t think most E-Rooms could do that.
Not enough good information about symptoms, but Indiana was a nexus for Influenza B/Victoria the week he was there; could be either.