I will never shop in a Best Buy again. EVER!
I bought a full suite of appliances for a newly vacant apartment I had available. They delivered three but not the stove. Delivery didn’t know why it wasn’t there.
I made four subsequent delivery appointments and they skipped every one.
I would make calls after every one and be on hold for up to an hour.
They would always say “we have it figured out...it’ll be there next Tuesday.”
Then another no show. And another. Etc.
They even promised $100 gift certificates for my trouble. They never came.
Finally, after two months and several snotty employees, I cancelled the order. Then no refund to credit card. Took another Month and a half dozen calls to get the refund.
Lowe’s delivered the same model stove the day after I bought it. No fuss no muss.
Buy regularly from BB and Lowes.
Your comments do not represent the real world.