Door ladies are just another symptom of the bureaucratic, zero-tolerance, unthinking mindset of so-called managers that because one customer may steal all are guilty or at least suspicious.
What these retailers with their silly little locking hook displays and everything of value behind glass don’t realize (or won’t admit) is that the vast majority of their ‘shrink’ is due to employee theft (including abuse of discounts) and waste.
Being treated like a criminal when I am returning a DEFECTIVE PRODUCT is a particular annoyance. Those women are obsessed with their little pink stickers. Shame the store wasn’t so attentive when they put the defective item out for sale without any QA.
“...because one customer may steal all are guilty or at least suspicious.”
IIRC most theft is done by employees.